Technical Support

Alpha Automation will provide 24/7 technical support, ready to promptly handle technical errors of customers before and after business hours from 5:30 pm to 7:00 pm.

When using Alpha Automation products and services nationwide, customers will receive free services as follows:

Technical support service during business hours

Customers will be guided, consulted enthusiastically by Sales Staff and tested on product demos right at our Showroom.
Customers who are agents or individuals who buy and install themselves will be guided by Technical Experts on how to install the products into a complete system. Installation instructions with many diverse forms according to the manufacturer's technical standards. Support technology transfer to users so that the system operates safely and most effectively.
During the process of using the product, if you still have questions about how to use it. Or sometimes when problems occur, Alpha Automation experts will support and guide you on how to use it again. Provide full additional and advanced documents for your reference. Problems will be guided and handled promptly to restore the system to normal, safe and stable operation.
During the use process, all of your problems will be listened to seriously by all of our staff. And support to handle quickly and promptly.

Technical support for products out of warranty

When the product is out of warranty, if possible, Alpha Automation will still try to support repairs. Or replace components or perform many other supports completely free of charge.
If the replacement components are too expensive, we will perform the repair with the best support fee to serve our customers.

Technical support service after office hours

In addition, Alpha Automation will provide 24/7 technical support ready to respond to customer requests after office hours from 5:30 p.m. to 7:00 p.m. to provide emergency assistance or timely technical error handling.

We always accompany you throughout the process of using products purchased at Kflow. With the desire to provide perfect service associated with the motto "Automation for the future".

{"id" :12888785, "type_config_slider" :{"config_slider":{"pagination":[],"navigation":[],"effect":"slide","autoplay":false,"lazy":true,"loop":true,"allowTouchMove":true,"speed":300,"slidesPerColumn":1,"cubeEffect":{"shadow":true,"slideShadows":true,"shadowOffset":20,"shadowScale":0.939999999999999946709294817992486059665679931640625},"coverflowEffect":{"ronate":50,"stretch":0,"depth":100,"modifier":1,"slideShadows":true},"flipEffect":{"rotate":30,"slideShadows":false},"fadeEffect":{"crossFade":true},"slidesPerGroup":1,"slidesPerView":2,"spaceBetween":20},"config_slider_thumb":{"slidesPerView":4,"spaceBetween":10,"speed":300,"freeMode":true,"allowTouchMove":false,"watchSlidesVisibility":true,"watchSlidesProgress":true},"is_used_thumb":false,"is_used_pagi":false,"is_used_nav":true,"is_used_nav_thumb":false,"is_used_pagi_thumb":false,"auto_calc_height_item":1,"icon":{"nextEl":"fas fa-chevron-right","prevEl":"fas fa-chevron-left"},"responsive":{"1024":[],"768px":{"icon":{"nextEl":"fas fa-chevron-right","prevEl":"fas fa-chevron-left"},"config_slider_thumb":{"slidesPerView":4,"spaceBetween":10,"speed":300,"freeMode":true,"allowTouchMove":false,"watchSlidesVisibility":true,"watchSlidesProgress":true},"config_slider":{"spaceBetween":20,"autoplay":true,"lazy":true,"slidesPerView":2,"loop":true,"allowTouchMove":true,"speed":300,"slidesPerColumn":1,"pagination":[],"navigation":{"nextEl":".swiper-button-next","prevEl":".swiper-button-prev"},"effect":"slide","cubeEffect":{"shadow":true,"slideShadows":true,"shadowOffset":20,"shadowScale":0.939999999999999946709294817992486059665679931640625},"coverflowEffect":{"ronate":50,"stretch":0,"depth":100,"modifier":1,"slideShadows":true},"flipEffect":{"rotate":30,"slideShadows":false},"fadeEffect":{"crossFade":true},"slidesPerGroup":1}},"640px":[],"480px":{"icon":{"nextEl":"fas fa-chevron-right","prevEl":"fas fa-chevron-left"},"config_slider_thumb":{"slidesPerView":4,"spaceBetween":10,"speed":300,"freeMode":true,"allowTouchMove":false,"watchSlidesVisibility":true,"watchSlidesProgress":true},"config_slider":{"spaceBetween":30,"autoplay":true,"lazy":true,"slidesPerView":1,"loop":true,"allowTouchMove":true,"speed":300,"slidesPerColumn":1,"pagination":[],"navigation":{"nextEl":".swiper-button-next","prevEl":".swiper-button-prev"},"effect":"slide","cubeEffect":{"shadow":true,"slideShadows":true,"shadowOffset":20,"shadowScale":0.939999999999999946709294817992486059665679931640625},"coverflowEffect":{"ronate":50,"stretch":0,"depth":100,"modifier":1,"slideShadows":true},"flipEffect":{"rotate":30,"slideShadows":false},"fadeEffect":{"crossFade":true},"slidesPerGroup":1}},"375px":{"icon":{"nextEl":"fas fa-chevron-right","prevEl":"fas fa-chevron-left"},"config_slider_thumb":{"slidesPerView":4,"spaceBetween":10,"speed":300,"freeMode":true,"allowTouchMove":false,"watchSlidesVisibility":true,"watchSlidesProgress":true},"config_slider":{"spaceBetween":30,"autoplay":true,"lazy":true,"slidesPerView":1,"loop":true,"allowTouchMove":true,"speed":300,"slidesPerColumn":1,"pagination":[],"navigation":{"nextEl":".swiper-button-next","prevEl":".swiper-button-prev"},"effect":"slide","cubeEffect":{"shadow":true,"slideShadows":true,"shadowOffset":20,"shadowScale":0.939999999999999946709294817992486059665679931640625},"coverflowEffect":{"ronate":50,"stretch":0,"depth":100,"modifier":1,"slideShadows":true},"flipEffect":{"rotate":30,"slideShadows":false},"fadeEffect":{"crossFade":true},"slidesPerGroup":1}},"320px":[],"1024px":{"icon":{"nextEl":"fas fa-chevron-right","prevEl":"fas fa-chevron-left"},"config_slider_thumb":{"slidesPerView":4,"spaceBetween":10,"speed":300,"freeMode":true,"allowTouchMove":false,"watchSlidesVisibility":true,"watchSlidesProgress":true},"config_slider":{"spaceBetween":20,"autoplay":true,"lazy":true,"slidesPerView":3,"loop":true,"allowTouchMove":true,"speed":300,"slidesPerColumn":1,"pagination":[],"navigation":{"nextEl":".swiper-button-next","prevEl":".swiper-button-prev"},"effect":"slide","cubeEffect":{"shadow":true,"slideShadows":true,"shadowOffset":20,"shadowScale":0.939999999999999946709294817992486059665679931640625},"coverflowEffect":{"ronate":50,"stretch":0,"depth":100,"modifier":1,"slideShadows":true},"flipEffect":{"rotate":30,"slideShadows":false},"fadeEffect":{"crossFade":true},"slidesPerGroup":1}}}}}

{"default_contact":"Contact","default_notification":"Notification","default_redirect_click":"Click here if the wait takes too long","default_fullname":"Full name","default_email":"Email","default_address":"Address","default_phone":"Telephone","default_send":"Send","default_reset":"Redo","default_select_all":"Select all","default_captcha":"Security code","default_input_captcha":"Security Code Input","default_contact_send_success":"You have successfully sent your contact","default_contact_send_false":"You have failed to send a contact","default_back_page_home":"Back to home page","product_sort_name_asc":"Sort by name (A-Z)","product_sort_name_desc":"Sort by name (Z-A)","product_sort_price_asc":"Sort by price (Small -> Large)","product_sort_price_desc":"Sort by price (Large -> Small)","product_sort_price_sale_asc":"Sort by promotion (No -> Yes)","product_sort_price_sale_desc":"Sort by promotion (Yes -> No)","key_option_product_discount":"Promotional products","key_option_product_new":"New product","key_option_product_special":"Special product","key_option_product_hot":"Hot products","key_option_news_new":"News","key_option_news_highlight":"Featured News","key_option_news_special":"Special news","key_option_news_hot":"Hot news","key_option_classified_news_highlight":"Featured adv","default_newsletter_thanks":"Thank you for registering on our system","error_email_exists":"Email already exists in the system","error_email_not_exists":"Email does not exist in the system","error_email_invalid":"Email address must have correct syntax, for example: info@tenmien.vn!","member_change_info_success":"Information changed successfully.","member_change_info_fail":"Change information failed.","member_change_password_success":"Password successfully changed","member_change_password_fail":"Password change failed","member_login_success":"Successful login","member_register_success":"Account registration successful","member_register_fail":"Account registration failed","member_send_password_new_mail_success":"New password has been sent to registration email!","member_send_password_new_fail":"Password retrieval failed","error_account_not_found":"No account found in the system.","error_limit_login":"You have entered incorrectly more than the specified number of times. Please log in again later:","error_username_required":"Please enter your username","error_username_not_exists":"Username does not exist.","error_username_space":"Username cannot contain spaces","error_username_exists":"Username already exists","error_account_block":"Account has been locked","error_password_not_exists":"The password you entered is incorrect.","error_password_required":"Please enter your password","error_password_not_regex":"Password must contain at least 6 characters. Include uppercase letters, lowercase letters, and numbers.","error_password_old_required":"Enter your current password","error_password_old_invalid":"The old password is incorrect","error_password_confirm_invalid":"Password must contain at least 6 characters. Include uppercase letters, lowercase letters, and numbers.","error_register_is_login":"You have logged into the system. Please log out to use this feature","page_login":"Log in","error_fullname_required":"Please enter your full name","error_fullname_max_length":"Full name Do not exceed 55 characters","error_address_max_length":"The address must not exceed 150 characters","error_email_required":"Please enter your email","error_content_required":"Please enter the content","error_content_max_length":"Submissions must not exceed 5000 characters","error_phone_required":"Please enter your phone number","error_phone_syntax":"The phone number must be 8 digits or greater, for example: 19009477, 0967897890, 0286253737, ...","error_phone_exists":"The phone number already exists in the system","error_captcha_required":"Please enter the security code","error_captcha_invalid":"Security code is incorrect","error_token_csrf_invalid":"Invalid token","time_invalid":"Invalid time","forms_required":"This field is required","forms_send_success":"You have successfully submitted your registration information","forms_send_false":"You have failed to submit registration information","forms_undefined":"Form cannot be determined","authentication_otp":"OTP authentication","authentication_otp_note":"Please check your phone for the Verification code.","error_limit_send_authentication_phone":"You have reached your phone number verification limit.","error_time_resend_authentication_phone":"It's not time to send it back yet.","send_code_otp_success":"Sending OTP code successfully","send_code_otp_error":"Sending OTP code failed","authentication_phone":"Verify phone number","authentication_enter_code":"Enter Auth Code","authentication":"Authentication","authentication_phone_re_send":"Send to","authentication_phone_success":"Phone authentication successful","verify_success":"Verified successfully","titile_authentication_phone_success":"Authentication successful","authentication_phone_error":"Phone authentication failed","warning_custom_no_authentication_phone":"You have not verified your phone number","warning_phone_number_you_have_verified":"Your phone number has been verified","error_customer_access_page_here":"You have not accessed this page yet","skip_authenction":"Skip authentication","error_enter_phone_invalid":"Please enter a valid phone number","error_info_invalid":"Invalid information","error_code_verify_required":"Please enter OTP authentication code","save_info_failed":"Save information failed","save_info_success":"Saved information successfully","news":"News","back_to_home":"Back to Home page","content_404":"Sorry! The page you are looking for does not exist.","mail_welcome":"Hello: Sir\/Madam","best_regards":"Best regards","admin_website":"Board of Chairman","lost_password_subject":"Request a new password for the account!","lost_password_info":"We have just received a password recovery request from you. Please click","lost_password_link":"Link","lost_password_active":"Later to activate the new password.","news_password":"A new password:","account":"Account:","lost_password_contact":"If you have any questions, please contact us via email","onepay_cart":"The system will switch to OnePay.vn payment gateway","product_payment_onepay":"OnePay payment","product_payment_onepay_atm":"OnePay domestic portal","product_payment_onepay_int":"OnePay international gateway","napas_cart":"The system will switch to the Napas payment gateway","product_payment_napas":"NaPas Payment","product_payment_napas_atm":"Domestic NaPas payment","product_payment_napas_int":"International NaPas payment","product_payment_sacombank":"Payment via Sacombank","paypal_cart":"The system will switch to Paypal.com payment gateway","product_payment_paypal":"PayPal payment","error_money_limit":"If the amount is greater than Paypal's allowable limit, please choose another payment method","cart_paypal_express":"The system will switch to Paypal Express payment gateway","vnpay_cart":"The system will switch to payment gateway Vnpayment.vn","product_payment_vnpay":"VNPAY payment","zalopay_cart":"The system will switch to ZaloPay payment gateway","product_payment_zalopay":"ZaloPay payment","product_payment_zalopay_app":"Payment via ZaloPay wallet","product_payment_zalopay_atm":"Pay ZaloPay at ATM portal","product_payment_zalopay_int":"Pay ZaloPay via Visa\/MasterCard port","error_zalopay_create_url_fail":"Creating payment via ZaloPay failed. Please check your order information again when paying.","zalopay_create_url_error":"ZaloPay failed to create an order.","error_zalopay_payment_int":"The minimum amount to pay via ZaloPay portal is 10,000 VND","momo_cart":"The system will switch to MoMo payment gateway","product_payment_momo":"Payment via MoMo wallet","error_momo_create_url_fail":"Creating payment via MoMo failed. Please check your order information again when paying.","momo_create_url_error":"MoMo failed to create an order.","error_momo_payment":"The minimum amount to pay via MoMo portal is 1,000 VND","addon_video_relate":"Related videos","addon_video_empty":"There are no videos in this topic","addon_video_error_notfound":"No video found on the system","cart_empty":"You have not selected any items yet.","cart_payment":"Payment","cart_payment_method_online":"Online payment","cart_order_now":"Order quickly","error_update_cart_fail":"Cart update failed","error_update_cart_success":"Shopping cart updated successfully","cart_add_success":"Add to cart successfully","cart_add_fail":"Add to cart failed","cart_add_fail_quantity":"The quantity of products purchased exceeds the quantity available","error_login_add_cart":"Please log in to place an order","confirm_delete_cart":"You definitely want to remove this product from your cart","cart_delete_success":"Cart deleted successfully","cart_delete_fail":"Cart deletion failed","cart_nganluong":"The system will switch to payment gateway NganLuong.vn","cart_baokim":"The system will switch to BaoKim.vn payment gateway","order_success":"Đặt hàng thành công","cart_order_success":"Successful order information","cart_order_thank":"Thank you for ordering on our system.","cart_order_success_thank_customer":"Order successful, thank you for ordering on our system.","cart_note":"Notes","cart_total_price":"Total amount","cart_order_info":"Information order","cart_price_detail":"Price details","cart_order_button":"Fix","cart_payment_transportation":"Shipping method","form_of_delivery":"Delivery method","cart_payment_transport_to":"Transport to","cart_payment_select_provinces":"--- Select province\/city ---","cart_payment_select_state":"--- Select State ---","cart_payment_select_region":"--- Select Area ---","cart_payment_select_district":"--- Select district ---","cart_payment_select_ward":"--- Select ward\/commune ---","cart_payment_city_name":"Enter City","cart_payment_postal_code":"Enter Zip\/Postal code","cart_payment_select_shipping_method":"Select shipping company\/method","cart_payment_transport_select":"Select","cart_payment_shipping_carrier":"Carriers","cart_payment_estimated_time":"Intend time","cart_payment_transport_fee":"Transport fee","cart_payment_transport_service":"Shipping services","cart_payment_cod_fee":"Household collection fee","cart_payment_total_shipping_cost":"Total shipping cost","cart_payment_not_transport":"Do you want to receive goods directly at the shop?","shipping_fast":"Fast delivery","shipping_default":"Default delivery","shipping_other_form":"Another","shipping_other_form_desc":"Shop will contact after successful order","info_extend_payment":"More information","cart_customer_info":"Customer information","cart_buyer_info":"Buyer","cart_receive_info":"Receiver","cart_use_buyer_info":"Use shopper information","view_cart":"Cart","discount_shipping_note":"Discount on shipping fees","address_received_product":"Delivery address","product_payment_at_the_receive":"Payment on delivery","product_payment_at_the_company":"Payment at the company","product_payment_nganluong":"Payment NganLuong.vn","product_payment_baokim":"Payment BaoKim.vn","product_payment_transfer":"Transfer payments","product_payment_transfer_qr":"Chuyển khoản qua QR","please_warning_enter_address_shipping":"Please select a delivery address","warning_empty_province_to_shipping":"There is currently no suitable form of transportation","message_not_used_method_payment":"* We will contact you when we receive your order. We will notify you of the payment method soon.","product_compare_limit":"The comparison list has reached the allowed limit (10 products)","address_store_payment":"Store address","shipping_status_not_delivery":"Not delivery","status_shipping_delivered":"Delivered","status_shipping_cancel_delivery":"Cancel delivery","error_payment_method_required":"Please choose a payment method for this order","error_payment_method_fail":"This payment method has not been updated. Please choose another form of payment","error_payment_fail":"There was an error during payment","error_payment_address_required":"Please enter your contacts!","error_payment_receive_address_required":"Please enter the recipient's address!","error_payment_fullname_required":"Please enter the contact person's full name","error_payment_receive_fullname_required":"Please enter the recipient's full name","error_payment_email_required":"Please enter the Email address you are using","error_payment_transport_not_exists":"This shipping method does not exist","error_cart_product_not_found":"Cart products not found","error_value_must_not_be_less_than_1":"The value cannot be less than 1","error_transport_method_empty":"Please select a shipping method for this order","error_payment_total_0":"Cannot choose online payment method when order value is 0 VND","error_payment_warning_select":"There are no online payment methods available for the current order","error_payment_province_select":"Please select province\/city","error_payment_district_select":"Please select a district\/district","error_payment_ward_select":"Please select ward\/commune","error_shipping_warning_select":"There are no shipping methods matching this address","error_payment_shipping_rate_select":"Please choose a shipping method","error_payment_shipping_rate_not_valid":"Invalid shipping method","error_payment_city_name_required":"Please enter city name","error_payment_postal_code_required":"Please enter zip code","error_confirm_terms_invalid":"Bạn phải đồng ý với điều khoản trước khi thanh toán","coupon_used":"Use Coupon","point_used":"Use bonus points","point_current_me":"Current bonus points","voucher_used":"Use Vouchers","coupon_input":"Enter Coupon code","voucher_input":"Enter Voucher code","coupon_button_apply":"Apply","coupon_label":"Coupon Discount","voucher_label":"Discount Vouchers","apply_code_coupon_success":"Apply coupon code successfully","apply_code_voucher_success":"Apply voucher code successfully","error_coupon_required":"Please enter Coupon code to use","error_voucher_required":"Please enter Voucher code to use","error_coupon_not_exists":"Coupon code does not exist!","error_coupon_not_accept":"Coupon code is not valid!","error_coupon_not_used":"Coupon code has expired!","error_coupon_total_product":"Invalid minimum order value!","error_voucher_not_exists":"Voucher code does not exist!","error_voucher_not_accept":"Voucher code is not valid!","error_voucher_not_used":"Voucher code has expired!","error_coupon_apply_promotion":"This code does not apply concurrently with promotions","show_more":"See more","show_less":"Collapse","product_in_of_stock":"Stocking","product_out_of_stock":"Out of stock","product_viewed_confrim_remove":"You definitely want to remove this product from your viewed list","product_viewed_confrim_remove_success":"Successfully removed the product from the viewed list","product_viewed_confrim_remove_fail":"Removing the product from the viewed list failed","product_compare_add_success":"The product has been added to the comparison","product_compare_add_fail":"Adding products to comparison failed","product_compare_confirm_delete":"You definitely want to remove this product from the comparison list","product_compare_confirm_delete_all":"You definitely want to remove all of these products from the comparison list","product_compare_delete_success":"Remove product from comparison list successfully","product_compare_delete_success_fail":"Remove the product from the failed comparison list","add_favorite_success":"Added to favorites list successfully","add_favorite_fail":"Add to favorites list failed","product_favorite_confrim_remove":"You definitely want to remove this product from your favorites list","remove_favorite_success":"Successfully removed product from favorites list","remove_favorite_fail":"Removing product from favorites list failed","error_login_required":"Sign in to perform this action","error_product_exists":"The product already exists","error_product_not_found":"No product found on the system","product_content_expand":"See more content","product_content_collapse":"Hide content","title_order":"Order","shipping_to":"Transport to","promotion":"Promotion","order_expires_view":"See if your order has expired","order_into_money":"Into money","order_price_temporary":"Provisional","order_total_product":"Total cost of goods","order_vat":"VAT","payment_method":"Payments","delivery_method":"Delivery method","error_order_not_found":"Order not found in the system. Please refresh the website","error_content_lenght_must_be_than_10":"Content must be greater than 9 characters","error_add_member_success":"Question sent successfully.","error_add_member_fail":"Question submission failed.","code_product":"Product code","date_order":"Order date and time","receive_at_the_shop":"Come and receive goods directly at the store","info_store_address":"Store information","delivery_to_your_place":"Delivery","cart_code":"Code orders","note_send_mail_order":"If you have any questions, please contact us via email","admin_shop":"Store management board","transfer_information":"Transfer information","order_shipping_to":"The order will be delivered","notify_order_receive_and_contact_customer":"Your order has been received, we will quickly contact you.","cart_discount":"Discount","add_cart":"Add to cart","buy_more":"Buy more","send_product_reviews_success":"Submitted product review successfully","send_product_reviews_error":"Submit product review failed","empty_product_id_error":"Empty product","error_customer_write_review_consecutive":"Please rate after 5 minutes","used_point":"Use bonus points","look_up_order":"Look up orders","status_order":"Order status","no_exits_order":"No order exists","result_look_up":"Result","look_up":"Search","product":"Product","service":"Service","copy_content_success":"Copy successfully","subject_title_send_mail":"Order information - MDH","from":"From","payment_method_unknown":"Unknown","status_order_new":"New orders","status_order_accepted_processing":"Processing","status_order_pending":"Waiting for shipment","status_order_out_stock":"Product delivery","status_order_completed":"Complete","status_order_cancel":"Cancel order","status_paid":"Đã thanh toán","status_unpaid":"Chờ thanh toán","method":"Phương thức","confirm":"Xác nhận","bank":"Ngân hàng","account_no":"Số tài khoản","content":"Nội dung","number_money":"Số tiền","summary_order":"Tóm tắt đơn hàng","selected_country":"Country","error_country_empty":"Country cannot be empty","default":"Mặc định","product_payment_qr":"Chuyển khoản qua QR Code","order_not_found":"Order not found","cart_payment_success":"Payment success","cart_payment_fail":"Payment failed","cart_payment_welcome":"Hello: Sir\/Madam","cart_payment_thank":"Thank you for ordering on our website.","cart_payment_noti_success":"Your order payment transaction has been successful. Your order code is:","cart_payment_order_fail":"Your order number is:","cart_payment_order_cus_noti":"Your transaction","cart_payment_order_status":"Unsuccessful","cart_payment_phone":"Supported phones:","cart_payment_email":"Support email:","cart_payment_back_home":"Back to the home page in","cart_payment_contact":"Please check your payment information or contact us for more details.","cart_error_no":"Error code","result_payment_online":"Results of online payment for orders","you_have_just_made_online_payment_transaction_for_your_order":"You have just made an online payment transaction for your order:","status_transaction":"Transaction status:","if_you_any_question_please_contact_us_via_mail":"If you have any questions, please contact us via email"}

{"id":56328,"name":"Technical Support","desc":"<p>Alpha automation will provide 24\/7 technical support, ready to promptly handle technical errors of customers before and after business hours from 5:30 pm. to 7:00 pm.<\/p>\n","content":"<p><strong>Alpha Automation will provide 24\/7 technical support, ready to promptly handle technical errors of customers before and after business hours from 5:30 pm&nbsp;to 7:00 pm.<\/strong><\/p>\n\n<p>When using Alpha Automation products and services nationwide, customers will receive free services as follows:<\/p>\n\n<p><strong>Technical support service during business hours<\/strong><\/p>\n\n<ul>\n\t<li>Customers will be guided, consulted enthusiastically by Sales Staff and tested on product demos right at our Showroom.<\/li>\n\t<li>Customers who are agents or individuals who buy and install themselves will be guided by Technical Experts on how to install the products into a complete system. Installation instructions with many diverse forms according to the manufacturer&#39;s technical standards. Support technology transfer to users so that the system operates safely and most effectively.<\/li>\n\t<li>During the process of using the product, if you still have questions about how to use it. Or sometimes when problems occur, Alpha Automation experts will support and guide you on how to use it again. Provide full additional and advanced documents for your reference. Problems will be guided and handled promptly to restore the system to normal, safe and stable operation.<\/li>\n\t<li>During the use process, all of your problems will be listened to seriously by all of our staff. And support to handle quickly and promptly.<\/li>\n<\/ul>\n\n<p><strong>Technical support for products out of warranty<\/strong><\/p>\n\n<ul>\n\t<li>When the product is out of warranty, if possible, Alpha Automation will still try to support repairs. Or replace components or perform many other supports completely free of charge.<\/li>\n\t<li>If the replacement components are too expensive, we will perform the repair with the best support fee to serve our customers.<\/li>\n<\/ul>\n\n<p><strong>Technical support service after office hours<\/strong><\/p>\n\n<p>In addition, Alpha Automation will provide 24\/7 technical support ready to respond to customer requests after office hours from 5:30 p.m. to 7:00 p.m. to provide emergency assistance or timely technical error handling.<\/p>\n\n<p>We always accompany you throughout the process of using products purchased at Kflow. With the desire to provide perfect service associated with the motto &quot;Automation for the future&quot;.<\/p>\n","image_url":"https:\/\/aaco.vn\/datafiles\/50403\/upload\/images\/service\/ho-tro-ky-thuat.png?t=1753138748","image_thumb_url":"https:\/\/aaco.vn\/datafiles\/50403\/upload\/thumb_images\/service\/ho-tro-ky-thuat.png?t=1753138741","tags":["technical support"],"count_view":0,"seo_name":"technical-support","date_update":0,"date_created_format":1742492461,"meta_title":"","meta_desc":"","meta_keyword":"","price":false,"price_final":false,"icon_svg":"","qr_code":"https:\/\/aaco.vn\/technical-support","title_page":"Service","relate_object_id":56328,"company_logo":"https:\/\/aaco.vn\/datafiles\/50403\/upload\/images\/banner\/AACO_LOGO%281%29.png","company_name":"Alpha Automation","company_email":"info@aaco.vn","company_phone":"+84.963.251.224","company_address":"39 Le Van Mam Street, Tan Dong Hiep Ward, Di An City, Binh Duong Province, Vietnam","company_fax":"","date_now":1776438093,"company_tags":["Alpha Automation"],"search_keyword":null,"facebook_comment":"https:\/\/aaco.vn\/technical-support","breadscrumb":[{"url":"https:\/\/aaco.vn","name":"Home","icon":"","active":false},{"url":"https:\/\/aaco.vn\/service","name":"Service","icon":"","active":true}],"list_products_tmp":[],"list_section":[{"id":528894,"name":"SECTION-133857","seo_name":"#w30s-section-528894","url":"#w30s-section-528894"},{"id":528895,"name":"SECTION-133858","seo_name":"#w30s-section-528895","url":"#w30s-section-528895"},{"id":528896,"name":"SECTION-133894","seo_name":"#w30s-section-528896","url":"#w30s-section-528896"},{"id":528899,"name":"SECTION-105183","seo_name":"#w30s-section-528899","url":"#w30s-section-528899"},{"id":528913,"name":"SECTION-105286","seo_name":"#w30s-section-528913","url":"#w30s-section-528913"},{"id":528897,"name":"SECTION-133859","seo_name":"#w30s-section-528897","url":"#w30s-section-528897"},{"id":528898,"name":"SECTION-134166","seo_name":"#w30s-section-528898","url":"#w30s-section-528898"}],"type_page":19,"id_page":352355,"widget_12888470":{"content_data":{"content":"Gọi ngay:"}},"widget_12888474":{"content_data":[{"id":54305,"title":"Viet Nam","code":"vn","is_expires":false,"is_active":1},{"id":54306,"title":"American","code":"us","is_expires":false,"is_active":0}]},"widget_12888485":{"content_data":{"content":"Tài khoản"}},"widget_12888488":{"content_data":{"content":"Tài khoản"}},"widget_12888491":{"content_data":{"content":"Tài khoản"}},"widget_12888498":{"content_data":{"content":"Giỏ hàng"}},"widget_12888512":{"content_data":{"content":"Tổng tiền:"}},"widget_12888515":{"content_data":{"content":"Giỏ hàng"}},"widget_12888482":{"content_data":{"content":"Tài khoản"}},"widget_12888486":{"content_data":{"content":"Favourite"}},"widget_12888489":{"content_data":{"content":"Compare"}},"widget_12888492":{"content_data":{"content":"Tìm kiếm"}},"widget_12888495":{"content_data":{"content":""}},"widget_12888516":{"content_data":{"content":"Thanh toán"}},"widget_12888476":{"content_data":[]},"widget_12888483":{"content_data":{"content":"Account"}},"widget_12888493":{"content_data":[]},"widget_12888500":{"content_data":{"content":"Shopping Cart"}},"widget_12888510":{"content_data":{"content":""}},"widget_12888478":{"content_data":{"content":""}},"widget_12888507":{"content_data":{"content":"<p>x<\/p>\n"}},"widget_12888505":{"content_data":{"price_final":""}},"widget_12888518":{"content_data":{"content":"menu"}},"widget_12888523":{"content_data":{"content":"Đóng"}},"widget_12888524":{"content_data":{"content":"Menu"}},"widget_12888526":{"content_data":[{"id":54305,"title":"Viet Nam","code":"vn","is_expires":false,"is_active":1},{"id":54306,"title":"American","code":"us","is_expires":false,"is_active":0}]},"widget_12888555":{"content_data":{"content":"Button"}},"widget_12888781":{"content_data":{"content":"details information"}},"widget_12888784":{"content_data":{"content":"other services"}},"widget_12888798":{"content_data":{"content":"<p>Giá dịch vụ:<\/p>\n"}},"widget_12888799":{"content_data":{"content":"P.A Việt Nam tiên phong trong thị trường Internet & Web. Là nhà đăng ký tên miền lớn nhất Việt Nam.","price_final":"Liên hệ"}},"widget_12888803":{"content_data":{"content":"free consultation"}},"widget_12888805":{"content_data":{"content":"Buy"}},"widget_12888528":{"content_data":{"content":"You want to be the first to receive special promotions&nbsp;<br>Sign up now !"}},"widget_12888531":{"content_data":{"content":"Sign in"}},"widget_12888533":{"content_data":{"content":"THÔNG TIN"}},"widget_12888534":{"content_data":{"content":"contact"}},"widget_12888536":{"content_data":{"content":"<p>Địa chỉ:<\/p>\n"}},"widget_12888539":{"content_data":{"content":"<p>Hotline:<\/p>\n"}},"widget_12888542":{"content_data":{"content":"<p>Email:<\/p>\n"}},"widget_12888545":{"content_data":{"content":"product category"}},"widget_12888547":{"content_data":{"content":"customer support"}},"widget_12888551":{"content_data":{"content":"payment"}},"widget_12888558":{"content_data":{"content":"Products of"}},"widget_12888560":{"content_data":{"content":"Powered by P.A Vietnam"}}}